Privacy Policy

Last updated: 10 August 2026

Parkin Property & Roofing Services (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit parkinroofing.co.uk or contact us about our roofing and property maintenance services. It is written to comply with the UK GDPR and the Data Protection Act 2018.

1. Who we are

Data controller: Parkin Property & Roofing Services
Location: Bedford, Bedfordshire, United Kingdom
Email: Parkinroofing@googlemail.com
Telephone: 07732 928974

2. Information we collect

We only collect personal information that is necessary for the purpose of handling your enquiry or providing our services:

  • Contact details: Name, email address, telephone number and postcode when you submit our contact form, or when you contact us by phone or email.
  • Enquiry details: The service you select and any message you choose to include about the work you need.

We do not collect payment card details through this website. We do not run analytics, advertising pixels, or marketing trackers on this website.

3. How we use your information

We use your personal information only to:

  • Respond to enquiries and provide quotes for roofing and property maintenance work.
  • Send a confirmation email that your enquiry was received.
  • Communicate with you about appointments, jobs and follow-up questions related to your request.
  • Comply with legal obligations where required.

We do not sell your personal information. We do not use contact form details for unrelated marketing mailing lists.

4. Legal basis for processing (UK GDPR)

We process personal data on the following bases:

  • Contract / pre-contract steps: To respond to your enquiry and provide a quote or carry out work you have requested.
  • Legitimate interests: To operate our business, keep records of enquiries, and protect against spam or misuse of the contact form.
  • Consent: Where you tick the contact form privacy box confirming we may use your details to respond to that enquiry.
  • Legal obligation: Where we are required to keep records for tax, insurance or regulatory purposes.

5. How we share your information

We may share information only where necessary to provide our services:

  • Email delivery: Enquiry and confirmation emails are sent using Google / Gmail as our email provider.
  • Website hosting: This website is hosted by Vercel. Hosting providers may process technical server logs (such as IP address and request time) needed to operate and secure the site.
  • Insurers, suppliers or subcontractors: Only where needed to carry out work you have agreed to.
  • Legal requirement: Where required by law, regulation or court order.

6. How long we keep your information

We keep enquiry and customer information only for as long as needed for the purposes above, typically:

  • Enquiries that do not lead to work: up to 12 months.
  • Customer and job records: up to 7 years where required for accounting, warranty or legal purposes.

7. Cookies and similar technologies

Under UK PECR and UK GDPR, we must tell you about cookies and similar technologies.

This website does not use a cookie popup, and it does not set analytics, advertising or marketing cookies.

What we do not use

  • Cookie consent banners or preference popups
  • Analytics cookies (for example Google Analytics)
  • Advertising or remarketing cookies
  • Social media tracking pixels
  • Third-party font or tracking scripts that profile visitors

If we ever add non-essential cookies or tracking, we will update this policy and ask for your consent before enabling them.

8. Third-party content on this website

Some pages may load images from third-party content delivery networks (for example Unsplash) for illustration. Loading those images can involve a connection to that provider. Clicking external links (for example TrustATrader or Facebook) takes you to sites we do not control. Their privacy practices are set out in their own policies.

9. Your rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data in certain circumstances.
  • Object to or restrict processing in certain circumstances.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at Parkinroofing@googlemail.com.

10. Data security

We take reasonable steps to protect your information from unauthorised access, loss or misuse, including limiting what the contact form collects, validating submissions on our server, and using secure email delivery. No website or email transmission can be guaranteed to be completely secure.

11. Children

Our services are aimed at adults seeking roofing and property maintenance. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised when changes are made.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Parkin Property & Roofing Services
Email: Parkinroofing@googlemail.com
Phone: 07732 928974